French leader of cashmere coats

Terms of sale

These general conditions apply to any sale online concluded with a consumer on the website of LGLB available at www.manteaux-cachemire.fr and www.cashmere-coats.co.uk (hereafter the Website).

Professionals need to get in touch with the LGLB for full terms and conditions applicable to them.

1. Customer acceptance

The Client is fully advised that he is not technically possible to place an order on the Website without having read and accepted these terms and conditions. Thus, any order placed on the Website implies full acceptance by the Customer of these terms. This is done by ticking the box labeled “Accept Terms and Conditions” then clicking the button “validate”.
These terms may be subject to change. The conditions you are applicable are those in effect on the Website at the date of the order.

2. Product Description

The essential features of the products are shown on each "item " page. The information provided include the model, size, color and fabric composition. The Customer can also view pictures of the items. Please note that products supplied may have minimal differences with the items photographed.

3. Opening an account

At the first order, the Customer must register on the Website and provide information, such as names, mailing address (shipping and billing), e-mail address…

By registering on the Website, customer certifies that he is an adult and he has full legal capacity to enter into a transaction with LGLB.
The Customer confirms that the information thus provided is truthful, accurate, sincere and updated. In any case, LGLB could not be held responsible for the consequences of an erroneous entry.

Furthermore, customer agrees to give LGLB written notice of any changes in his situation (including change of address, change of telephone number, email, etc.)..

The Customer acknowledges that any breach of this disclosure is likely to impede the proper execution of the contract by LGLB.

For more information on the management of personal data, the Customer is invited to see the "Disclaimer". When registering, the customer validates a username and password to identify himself to the servers of the Website for order placement and during subsequent connections.

The Client is advised that he is solely responsible for the management and conservation of all elements of identification he has chosen. He agrees not to disclose his personal and confidential information to third parties. Any order received by SARL LGLB and containing the aforementioned elements of identification shall be deemed executed by the Client and LGLB could not be held responsible for any fraudulent use of these identifiers.

4. Ordering and paying process

To order, the Customer selects the products he wishes to purchase and clicks to "Add to Cart". The Client can then verify and, if necessary, correct the details of his order and control the total price in the "Shopping Cart".

To express its agreement, the Customer clicks the Submit button.

Payment is due upon order.

Accepted means of payment are :

  • - Credit Card,
  • - "PayPal", i.e. PayPal (Europe) Sarl & Cie, SCA,
  • - Bank Check,
  • - Bank transfer.

When paid by credit card or Paypal, the customer is redirected to a secure site of a provider where the settlement takes place.

To make the payment, the Customer must provide the following banking information :

  • - Credit card number,
  • - Cryptogram on the back of the card,
  • - Expiry date of the card.

The Customer certifies that he holds the credit card information which he communicates and holds all necessary rights to use them.

Payment via Paypal or the bank payment system constitutes acceptance of the Client to the terms and conditions of Paypal or the bank.

If paying by check or bank transfer, the Client is fully advised that the sale will be effective and that ordered products will be shipped out upon receipt of the actual amounts to the bank account of LGLB.

After final confirmation of the transaction, an email confirming the order will be sent to Customer at the email address he has mentioned at the opening of his account.

5. Price

Product prices are quoted in Euros, all taxes included. All orders are payable in Euros regardless of where the order is placed or delivered.

Sale prices are valid as long as they remain listed on the Website.

The shipping cost is offered within France by LGLB. Delivery is outsourced to La Poste, Colissimo.

6. Retention of title

THE CUSTOMER IS CLEARLY INFORMED THAT THE GOODS REMAIN THE PROPERTY OF THE SELLER UNTILL FULL PRICE OF THE PRINCIPAL AND INTEREST ARE FULLY PAID

7. Shipping

LGLB is committed to deliver its products in the countries listed on the "Delivery" page.

Delivery is provided by external service providers including Colissimo as detailed on page Shipping.

Customer is responsible for checking the condition of the goods upon delivery and report any damage to the transport provider.

LGLB is committed to delivering the customer within 5 working days after payment has been acknowledged. The average delivery times are listed, for information on the page Shipping.
SARL LGLB will be fully released from his obligation to deliver as early as the parcel is received by the Customer. The risks of loss, theft or deterioration of the products are then transferred to the Customer.

If a product is actually unavailable, LGLB immediately notify the Customer by electronic mail and offers a new delivery and / or a similar item if available in stock. If this time does not suit him, the Customer may request cancellation of the sale on the unavailable product and obtain, where appropriate, reimbursement of amounts that would have been paid

8. Right of withdrawal

The Customer has a period of fourteen (14) working days from delivery to return any ordered product without any reasons with no penalties. The cost of return should be taken by the Customer.

The Client may waive this deadline in case he could not move or/and where he needs to appeal to his living conditions. In this case, it would continue to exercise its right of withdrawal without any reasons or incurring penalties.

The Client is fully advised that the right of withdrawal allows him to test the product but not to use it. Thus, the customer will lose the benefit of his right of withdrawal, if the purchased product shows signs of use.

Customer who exercises his right of withdrawal must return products in their original packaging to the following address: LGLB, Logistics Service, 19 bis rue claude Bernard, 93120 La Courneuve, France

The Client will be reimbursed for money paid upon receipt of the product by LGLB and no later than within 30 days following the date the withdrawal right was exercised.

9. Archiving and proof of transactions

Both parties agree that any information issued from LGLB’s web site will serve as evidence in case of dispute concerning the interpretation or execution of these general conditions of sale.

The information needed to establish proof of agreements with the Client are retained for a period of 10 years.

10. Applicable law

The contract between the Client and LGLB is subject to French law, whatever the nationality of the Customer or the country where the product was ordered or delivered.

The 5 advantages Bregal Pelchat

  1. Free Delivery

    Your order is shipped free of charge anywhere in France

  2. Satisfied or money back

    Exchange or money back if the item is sent back within 7 days in its original packaging

  3. Best prices on internet

    We guarantee the best value for money on internet

  4. Paiement en 3 fois sans frais

    Possibility to pay in 3 monthly installments free of charge

  5. Free fitting in Greater Paris

    Make yourself at ease and try our coats directly from home. Upon request we send you one of our delivery man anywhere in Greater Paris